Operations assurance

Independent assurance for facilities that have to run

A technically complete site is not necessarily operationally ready. We assess the evidence, controls and workforce that keep mission-critical plant reliable - independent of the delivery team.

Pre-handover

Before operations inherit

Surface missing documentation, procedures, staffing and deficiencies while there is still time to close them.

Early operations

After commissioning

Test whether live work, alarms and change control will hold once the project team has left.

In service

After a material change

Re-check controls and crew capability when vendors, procedures or staffing shift under load.

Services

Three assessments, one operating question

We do not replace commissioning authorities, engineers or owner acceptance. We provide an independent view of whether the site can actually be run.

01

Readiness & handover

Can operations inherit the plant?

Used before handover and in the first months of live operations.

We examine

  • Handover evidence and open deficiencies
  • As-builts, O&M manuals and CMMS completeness
  • SOP / MOP / EOP coverage
  • Staffing, procedures and alarm response

A readiness view of what is still missing before operations take the asset.

02

Controls & human performance

Can routine work proceed without becoming an outage?

Used on live sites when procedures, vendors or change control are in doubt.

We examine

  • SOP, MOP and EOP quality and currency
  • Change control and shift handover
  • Alarm response and escalation
  • Incident, RCA and vendor controls

Control-gap findings ranked so operators can fix the highest-risk paths first.

03

Workforce competency

Can the crew operate under normal, abnormal and emergency conditions?

Used when role coverage, new plant or contractor mix needs an independent check.

We examine

  • Role requirements against actual coverage
  • Knowledge, recognition, decision and execution
  • Walkthroughs and scenario exercises
  • Gaps in demonstrated, not claimed, competency

Competency findings against the work the site actually has to do. Not a certification scheme.

Method

How an engagement runs

  1. Scope the question. Site, operating mode, and whether the issue is handover, controls or crew.
  2. Review the evidence. Documentation, CMMS, procedures, staffing and known deficiencies.
  3. Walk the operation. Interviews, walkthroughs and scenarios drawn from work that actually fails.
  4. Report what to fix first. Written findings, evidence notes and a ranked action list.

Scope an assessment

Tell us the site and the operating question. If you want a first pass, start with the free assessment.